ADVERTISEMENT
Friday, February 3, 2023
  • Home
  • About Us
  • Contact Us
  • Disclaimer
  • Privacy Policy
  • Terms & Conditions
Involve Africa
  • Home
  • All African News
  • Politics
  • Technology
  • Entertainment News
    • Travel
    • Tourism
    • Arts
  • Finance
    • Food & Agriculture
    • Business & Economy
  • Crypto News
  • Energy & Environment
No Result
View All Result
  • Home
  • All African News
  • Politics
  • Technology
  • Entertainment News
    • Travel
    • Tourism
    • Arts
  • Finance
    • Food & Agriculture
    • Business & Economy
  • Crypto News
  • Energy & Environment
No Result
View All Result
Involve Africa
No Result
View All Result
ADVERTISEMENT
Home Tourism

Infor Continues to Experience Significant Growth in Hospitality

Involve Africa by Involve Africa
June 26, 2022
in Tourism
0
International travel set to maintain growth in 2022 with full recovery expected by 2025, observes GlobalData
585
SHARES
3.2k
VIEWS
https://web.facebook.com/involveafricanews?_rdc=1&https://twitter.com/involveafricanews


Infor

Infor®, the industry cloud company, today announced its continued innovation and momentum over the past 12 months in its hospitality business unit at HITEC 2022. Infor Hospitality delivers end-to-end functionality in the cloud, serving every tier of the industry: from hotels of all sizes to casinos and specialty resorts. It delivers proven capabilities in key areas such as revenue optimization, property management, event and food service management, business intelligence, social collaboration, and mobility. The suite allows users to easily share data such as revenue management recommendations, scheduling, and customer information in real time, ultimately allowing employees to focus on improving guest service and enhancing the bottom line.

Infor HMS updates include:

  • Improving the online guest experience – Hoteliers can offer guests the ability to request digital keys, update their contact, passport and ID information, as well as complete the entire check-in and check-out process from their mobile device. In addition, the application offers customization to leverage a property’s branding such as images, fonts, colors and styling guides. Fields and screens of the online guest experience are now configurable for each guest type, providing hotels an additional level of service focused on loyalty level or tier. This will help users create exceptional guest experiences, improve guest loyalty, hotel revenue, and lead to improved profitability.
  • Putting more emphasis on learning and training – Another enhancement to Infor HMS is the addition of new e-learning courses, via Infor Campus. These new courses can be accessed on any device at any time, allowing teams to work the way they live and interact with technology, benefiting from at-home access, on-site, or a blended version. These new e-learning courses will help make the onboarding process more efficient and allow team members using the Infor HMS applications to access basic and refresher trainings at the time they are needed.
  • Fast, direct access to Infor support –Infor also released a new in-app chat feature that allows users to chat live directly with HMS support experts, in their preferred language, from any page in HMS to get immediate help. This targeted technology allows customers to pull up a virtual stool and talk with a support analyst at the peak point when help is needed. Provided alongside the usual channels, such as phone calls and the support portal, this tool provides an immediate line of communication to get questions answered in real time without leaving the page or picking up another device. It also automatically creates an incident for future reference so no need to log an incident.
  • The ability to be more involved in future product releases – The Enhancement Request System (ERS), part of Infor Concierge customer support center, offers a portal where users can easily log enhancements and new feature and design change requests directly for Infor Product Management review. Much like a support incident being logged and coming into a support consultant’s queue for review and resolution, the items logged in ERS go into the Product Management and Strategy teams queue for review and possible placement in a future docket. With this system, users can appeal and advocate for individual requests, creating a more direct line between the end user and Infor teams.

Infor Sales & Catering updates include:

  • Infor has added an Event Room Diagramming module to its Sales & Catering solution. This feature will enable hospitality venues to generate event room diagrams (to scale) for their clients and set-up teams. The diagrams are generated dynamically using details from the event to save time for users. The new module is included in the core functionality, which enhances profitability for venues by eliminating subscription charges from other third-party applications. The functionality also includes self-service features for building room templates to help reduce the cost of professional service fees.

Infor Kiosk technology updates include:

  • Lastly, the new food service Point of Sale Kiosk ordering supports multiple revenue centers from a single device. This is an excellent option for properties with multiple food service outlets on-site. From a single kiosk, customers can select their desired outlet from which to order. Their order details and revenue will then flow to the appropriate point-of-sale system for fulfillment. Kiosk ordering delivers higher customer satisfaction and higher check totals. Infor Kiosk enables the operator to invest in systems more efficiently, spreading the cost and benefits of a single device between multiple outlets. Infor Kiosk delivers contactless ordering, higher average check, increased customer satisfaction, reduced labor costs, and lower capital cost per outlet through a new Multi-Revenue Center feature.

Infor’s hospitality solutions drive new levels of usability, connectivity, and insight. Customers across the globe benefit from rapid scalability to accommodate brand expansion and acquisition and multi-currency financials with powerful performance analysis by region, market and property.

“Infor is a top choice for the hospitality industry because we are constantly investing and innovating in our suite of solutions to mirror and anticipate ever-evolving guest expectations,” said Jason Floyd, Infor Hospitality general manager. “From sales to service to product to leadership, we are a dedicated team of subject matter experts that truly understands what a hotelier needs from a technology standpoint to operate in a complicated market. Infor’s cloud-based hospitality solutions are built to connect and seamlessly integrate, empowering staff to deliver superior services and help foster long-lasting relationships with guests.”

Learn more about Infor Hospitality: www.infor.com/industries/hospitality

About Infor

Infor is a global leader in business cloud software specialized by industry. Infor’s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. We are obsessed with delivering successful business outcomes for customers. Over 60,000 organizations in more than 175 countries rely on Infor’s 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers. Visit www.infor.com.

Christina Ledger
+1 312 662 2135

Supplier NewsProperty TechnologyRevenue ManagementEvents & ConferencesHITEC Orlando
Infor



Source_link

You might also like

Polokwane floods after heavy thunderstorm

A newbie’s safety guide to solo travel

THE TRUTH MUST BE TOLD ABOUT THE AMALGAMATION HOUSE IN AKWA IBOM – BTATnT

Previous Post

This sought-after job title in South Africa has a problem

Next Post

Nigeria: SERAP Sues Buhari Over ‘Failure to Probe’ Trillions Spent on Electricity

Involve Africa

Involve Africa

Related Posts

Polokwane floods after heavy thunderstorm
Tourism

Polokwane floods after heavy thunderstorm

by Involve Africa
February 2, 2023
A newbie’s safety guide to solo travel
Tourism

A newbie’s safety guide to solo travel

by Involve Africa
February 2, 2023
THE TRUTH MUST BE TOLD ABOUT THE AMALGAMATION HOUSE IN AKWA IBOM – BTATnT
Tourism

THE TRUTH MUST BE TOLD ABOUT THE AMALGAMATION HOUSE IN AKWA IBOM – BTATnT

by Involve Africa
February 1, 2023
Mother of Pearl cloud was seen in Scotland’s sky
Tourism

Mother of Pearl cloud was seen in Scotland’s sky

by Involve Africa
February 1, 2023
What I Think Of Kimani Ng’ang’a Maruge – BTATnT
Tourism

What I Think Of Kimani Ng’ang’a Maruge – BTATnT

by Involve Africa
January 31, 2023
Next Post
Kenya: Agriculture CS Says Coffee Farmers to Access Sh2.7 Billion Loan

Nigeria: SERAP Sues Buhari Over 'Failure to Probe' Trillions Spent on Electricity

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recommended

DRC Congo: ‘Hagarika ikinamico’ ryo kugarukana amahoro -Société civile 

DRC Congo: ‘Hagarika ikinamico’ ryo kugarukana amahoro -Société civile 

January 13, 2023
Queen B! Bonang steals the show at Africa Magic Viewers Choice Awards

Queen B! Bonang steals the show at Africa Magic Viewers Choice Awards

May 15, 2022

Categories

  • All African News
  • Arts
  • Business & Economy
  • Crypto News
  • Energy & Environment
  • Entertainment News
  • Finance
  • Food & Agriculture
  • News Videos
  • Politics
  • Technology
  • Tourism
  • Travel

Don't miss it

The Ultimate Route 66 Road Trip Guide
Travel

The Ultimate Route 66 Road Trip Guide

February 3, 2023
AFRICA NEWS ROOM • Afrique, Société : Le Sénégal et le poids économiques des confréries
News Videos

AFRICA NEWS ROOM • Afrique, Société : Le Sénégal et le poids économiques des confréries

February 2, 2023
Wireless Logic named a Leader in 2023 Gartner® Magic Quadrant™ for Managed IoT Connectivity Services, Worldwide
Business & Economy

Wireless Logic named a Leader in 2023 Gartner® Magic Quadrant™ for Managed IoT Connectivity Services, Worldwide

February 2, 2023
Deliver I Bonds Bought as a Gift in TreasuryDirect
Finance

Deliver I Bonds Bought as a Gift in TreasuryDirect

February 2, 2023
The road back home | FAO
Food & Agriculture

The road back home | FAO

February 2, 2023
7 South African travelogues you should read
Arts

7 South African travelogues you should read

February 2, 2023

Social Bar

Welcome to involve Africa The goal of involve Africa is to give you the absolute best news sources for any topic! Our topics are carefully curated and constantly updated as we know the web moves fast so we try to as well.

Categories

  • All African News
  • Arts
  • Business & Economy
  • Crypto News
  • Energy & Environment
  • Entertainment News
  • Finance
  • Food & Agriculture
  • News Videos
  • Politics
  • Technology
  • Tourism
  • Travel

Site Links

  • Home
  • About Us
  • Contact Us
  • Disclaimer
  • Privacy Policy
  • Terms & Conditions

Recent News

The Ultimate Route 66 Road Trip Guide

The Ultimate Route 66 Road Trip Guide

February 3, 2023
AFRICA NEWS ROOM • Afrique, Société : Le Sénégal et le poids économiques des confréries

AFRICA NEWS ROOM • Afrique, Société : Le Sénégal et le poids économiques des confréries

February 2, 2023

INVOLVEAFRICA.COM

No Result
View All Result
  • Home
  • All African News
  • Politics
  • Technology
  • Entertainment News
    • Travel
    • Tourism
    • Arts
  • Finance
    • Food & Agriculture
    • Business & Economy
  • Crypto News
  • Energy & Environment

INVOLVEAFRICA.COM

What Are Cookies
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT